Shipping & Delivery

Spirit Street is an online, delivery-only liquor retailer. We deliver Australia-wide (NSW Packaged Liquor Licence LIQP770018461).

Delivery options and costs

Free standard delivery is not automatic. On orders of $200 or more, enter the code FREEDELIVERY at checkout. Only one promotional code can be used per order, so FREEDELIVERY can't be combined with STREET10 or any other code. Express delivery stays $20 and is not discounted.

The delivery options available for your address, and the exact cost, are always shown at checkout before you pay.

Where we deliver

• We deliver to addresses in every Australian state and territory.
• We do not deliver outside Australia.
• We do not deliver alcohol to addresses where delivery is prohibited or restricted by law (for example, some restricted or dry areas). If your order is affected we will contact you, and may cancel and refund it.
• We are online only — there is no shop, pickup or click-and-collect.

When will my order arrive?

• Dispatch: orders are generally dispatched on the same or next business day. Orders placed after hours, on weekends or public holidays, or during busy periods may take longer.
• No same-day delivery: under our liquor licence conditions, alcohol is not delivered on the same business day the order is placed.
• Transit: delivery time after dispatch depends on your location and the option you choose. Express is our faster option. Regional and remote addresses can take longer.

All delivery times are estimates. Carrier delays, weather and public holidays can affect delivery.

Tracking

When your order is dispatched we email you a confirmation, with tracking details where the carrier provides them.

Proof of age on delivery

It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. You must be 18 or over to order, and proof of age may be required on delivery. Alcohol will not be handed to anyone who appears to be under 18 or intoxicated.

If you are not home

Depending on the carrier, a missed delivery may be left at a safe place where permitted, redirected to a local collection point, or re-attempted. Please make sure your address is complete and correct — if an order is returned to us because of an incorrect or incomplete address, re-delivery fees may apply.

Sending a gift

You can send an order to someone else by entering their address at checkout. The recipient must be 18 or over and may be asked for proof of age.

Damaged, missing or incorrect orders

Contact us as soon as possible and we will make it right, consistent with the Australian Consumer Law. See our Refund & Returns Policy.

Questions?

Phone 0416 100 797 or email hello@spiritstreet.com.au. See also our FAQs.